Shipping & Return Policy

Shipping and Delivery 

Merchandise that is in stock will ship within 48 hours of an order being placed. If an item in your order is not available, the backorder will be shipped immediately upon receipt.

To determine when you will receive your order within the United States, factor in the following:

 

  • Add 1-2 days after you place your order to assume the ship date
  • Add 3-5 business days to the shipping date to estimate when your merchandise will arrive
  • International Shipping will take 14-21 business days to arrive. The actual delivery date will vary depending on customs clearance for the respective country. Custom duties may apply, depending on the respective country's import policies.

  

Additional Fees for International Orders

Custom duties may apply, depending on the respective country's import policies. 

 

Return Policy

If you are not completely satisfied with your purchase, you may return or exchange the item.

Items must be in their original packaging and in perfect, unused condition.

Simply include a small, detailed note in the package with directions for the return and/or exchange and send it to:

Broken Arrow
Returns: JR Affiliates
9943 Hickman Road, Suite 102
Urbandale, IA 50322

 

Sorry, shipping costs will not be refunded.

 

Damaged Items

Should your order arrive damaged or incorrect, please contact customerservice@jbonamassa.com. We will gladly resend a replacement item or refund the order.

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